Author Archive

Keys to building links to your website

Tuesday, March 9th, 2010
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Incoming links to your websites are like votes for your website.  If there are competing websites and one site has 300 links and another site has 20, likely the website with 300 links will have better page rank and better Search Engine positions for certain terms.   However there is an art to link building and below are some keys to follow when building links to your website:

  1. It is very important for your links to be built naturally, which means don’t go from 1 to 1000 in a day.  Google looks for slow but steady link building that looks natural instead of artificial.

Are you optimized for local search?

Monday, March 1st, 2010
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I had an interesting local search weekend.  I am always interested to see who is optimized for local search as I feel that companies in Canada are not as optimized as well as they should be.  So I was out on Saturday looking for a certain DVD and I dropped into Rogers to see if I could find it.  While in there I thought I would see how a large player like Rogers performs for local search.  I did a local search on Google Maps on my Blackberry (that has  a GPS) for “DVDs” and to my surprise Rogers did not ever come up.  Surprised that such a large player would not be optimized for local search.  So I thought I would test another large retailer, I live by an Indigo (Chapters) Bookseller retail store.  So right outside their doors I searched for “Books” to my surprise they did not even come up in the results.  Then I went by Golf Town and searched for “Golf” and they did not even come up.  Interesting.

PVRs effect on TV advertising

Monday, February 22nd, 2010
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I attended a presentation at the Manitoba chapter of the Canadian Marketing Association luncheon last week and the presenter was a marketing executive from Canwest Global.  He was discussing the important elements they use in their marketing strategy:

  • work outside your comfort zone
  • concentrate your advertising at times (ie taking over all advertising on a website etc)
  • be consistent with your message
  • surprise your audience

Certain industries have to keep up with the marketing times

Thursday, February 11th, 2010
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It really floors me when I hear that certain people from certain industries still think that a website has no affect on their sales process.  I was speaking to an accounting firm the other day and he was adamant  that companies do not consider a website when they are looking for an accounting firm.  He said it is all done by referrals.  I agreed with the referral part, there are certain industries like financial planners, lawyers and accountants where there is no doubt that the initial interest comes from a referral.  However, prior to 1994 potential customers did not have another means to research further and do some due diligence on the supplier they were considering.  Now there is this little online library of information called the Internet where no company can hide and where prospective clients are definitely going to want to research your company.  I met with a financial planning company and I explained how I felt the decision process would go:

Boutiques vs. Full service agencies

Sunday, January 31st, 2010
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I had an interesting meeting with a prospect last week and they were describing to me they used to deal with a full service advertising agency but they felt that it was difficult for this agency to satisfy all their needs.  The company was going through a re-branding, wanted to move more from traditional advertising to online but understood they still needed to advertise in traditional media and could not abandon this area.  It was refreshing to hear an executive from the company mention that he thought it was hard for an advertising firm to be able to offer strategic branding, advertising and online marketing services.  Mentioning that he wanted to deal with a local company he certainly hit the mark with that comment.  Companies have to understand that the days of being able to offer these 3 expertises is over.  I mentioned the only perceived negative is that you have to deal with 3 different contacts and he replied actually in most cases these companies are outsourcing their branding and online marketing implementation so he would rather deal direct with all three companies and have control of the process.  I mentioned that the most important factor was for the three companies to work together towards the common marketing goal.  I said that we work with branding companies and we work with traditional advertising agencies and I feel the end product is far superior than an agency trying to do all the work themselves.

Domain specific email addresses

Thursday, January 28th, 2010
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It surprises me when I see email addresses that are not domain specific.  Personally it makes your business look like you are working in the dinosaur age (exaggeration obviously, no email addresses back then but if there were, those smart dinosaurs would have figured it out faster than some companies).  Example of non-domain specific email addresses: john@gmail.com, john@mts.net etc.  Domain specific email addresses are extremely easy to setup.  Most Internet Service providers (ISPs) offer a certain number of free domain specific email addresses with standard business Internet access.  In our province MTS and Shaw are examples of ISPs that offer 10 free domain specific email addresses.  Another option is to setup domain specific email with Google email.  You can setup up to 50 free domain specific email addresses with Google.

Evolution of Online Marketing in Canada

Monday, January 18th, 2010
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I find it interesting the adoption of online marketing over the years.  I have been selling online marketing solutions since 1999 and the adoption bell curve is pretty well right on and has certainly affected the ease and challenge of the selling cycle.  Back in the late 90’s websites were still in the early adoption stage.  It was not an easy sell to everyone but there were a lot of companies, especially the companies that had a product to sell online, that took the plunge and invested in a website.   At this point typical early adopter stage a lot of suppliers charged high prices as few new the true costs to build a website and some just took advantage of their customers.

Advantages of working downtown

Thursday, January 14th, 2010
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About a half a year ago our company made a decision that we wanted to start to look for new office space in downtown Winnipeg.  We looked for a good 6 months before we found the right spot and we were pretty lucky to find a gem of a building like the one we are currently in.  It’s a heritage building that was built in 1901, price to build at that time was $6,000, how costs have changed.  I have to admit I was not convinced that moving downtown was the right place for our company.  I had always worked in the burbs and enjoyed the easy ride to work, easy parking and certainly not paying for parking.  However, when I talked to several companies that work downtown, they all told me that they would not work anywhere else and their employees love being downtown.  This intrigued me and I wanted to investigate further.  Finally it came to me that downtown was the place to be for our company.  Now that we have been in our new space for a month I get what the others were talking about.  The key advantages of being downtown in my observation are:

Treat your suppliers like your customers

Monday, January 4th, 2010
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Everyone knows how powerful word of mouth advertising is right?  I don’t understand how some companies treat their potential suppliers unlike they treat their customers.  Do they not realize that we are potential customers and not only potential suppliers.  Every time I deal with a potential supplier I do everything in my power to respond to them, be polite and I respect their efforts and their company.  The reason I do this is I find it very disrespectful when potential clients do this to me.  It seems silly as it takes a second to reply to an email and let me know that you have chosen another supplier.  Recently I have been trying to follow up with a prominent client in the city.  With no word back, I have a negative feeling about this company and do not feel positive about their brand and I am likely not to refer them to others.

Canada’s Web Shop fully supports McNally Robinson

Thursday, December 31st, 2009
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One of our largest clients – McNally Robinson Booksellers – announced they are going into bankruptcy protection.  The company has been struck with some hard times with rising costs from opening a new store at Polo Park Mall (Winnipeg) and another new location in Ontario.  According to McNally the Ontario location (just outside of Toronto) experienced serious problems with the developer of  the mall.  According to Paul McNally, they did a poor job of getting other retailers in the mall and offered poor signage which caused a lot of issues for the book store.  The news is a little misleading at this point if you ask me as it seems as though McNally is closing its doors for good.  That is not the case, they have gone into Bankruptcy protection and are still operating 2 of their stores, one in Winnipeg (Grant Park) and one in Saskatoon.  In addition they have full intention to maintain their e-commerce website as they feel it is an efficient method to sell books and certainly the wave of the future.  Many companies go into Bankruptcy protection and then come out with a plan and continue to be very successful.  Recently we were interviewed by CBC’s  Wab Kinew regarding McNally.  The clip is at the 10 minute mark of the segment, Click here to see the news broadcast.